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Welcome to THE INSIDE SCOOP. The Warner Bodies electronic newsletter committed to bringing you the latest in utility body news. Join the Warner Bodies mailing list to have future issues of THE INSIDE SCOOP and our latest product updates sent directly to you. Warner wants to work with you to design your next work truck. Please call us at 317.773.2100 or email your sales associate for more information. |
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SCOOP 14 •
Acknowledgements via the Net |
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NEW Select Promotion Warner’s purchasing department recently purchased steel blanks at prices below market value and is currently passing on the savings to customers. All units come standard with industry-leading features including the following: stainless steel rotary latches, over-center spring door holders, our elite shelving package with composite dividers, and a removable panel between driver’s side horizontal and rear vertical compartments. They also utilize Warner’s exclusive non-sanding primer. Click here to email Sales Associate April Morrison for additional information |
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Focus on: Quality Testing proves that spray primer is superior to e-coat:
The proof is in the warranty. While competitors have a warranty that is solely covered by their factory, Warner’s warranty is backed by Warner and Sherwin Williams. Sherwin Williams randomly tests Warner’s products and warranties them as their own. This provides customers with a regional convenience by allowing them to have work done by local Sherwin Williams’ facilities around the world. Together, Warner and Sherwin Williams deliver superior quality and service to customers.
For more information, please visit: |
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Shorter Accurate Lead Times Warner has traditionally led the industry in delivering short lead times to customers. Viewing this as a competitive advantage, Warner management has invested back into the company to streamline efficiencies and reduce their already short production cycle.
In the spring, Warner implemented a new scheduling system that tracks units daily throughout the shop. The new scheduling system provides Warner with the following:
o Shorter lead times by allowing Warner associates to focus concentration on appropriate orders o More accurate delivery and lead time predictions o Knowledge of any situations that might make a product deviate from predicted delivery allowing for changes and immediate customer notification
The result: Warner can sell delivery times to customers that the competition cannot match. Warner currently is stocking standard product and has a custom body lead time of five weeks. This provides big benefits to Warner distributors and end-users.
According to the NTEA’s data, the truck equipment industry is poor at delivering quality products on-time. It is Warner’s goal to continue breaking this trend. |
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Acknowledgements via the Net
Warner is now emailing quotes and order acknowledgements at customer's request. Many customers prefer email for:
To begin receiving acknowledgements by email, please click here to email April Morrison.
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New Positions and Associates
Your Warner team is growing to better serve customer needs. We are proud to announce Mike Thorne as Warner’s new Chief Engineer. Mike has experience being a production engineer and an engineering consultant. “His diverse expertise and knowledge are a tremendous advantage for Warner,” said Plant Manager, Mike Henderson. “I believe he will take our engineering department to the next level.”
Also new in the sales department are Scott Walls and April Morrison. Sales associate Randy Smith says, “Scott has been working with customers for a few months and is being very well received.” Many customers will recognize April’s friendly voice as she has been the administrative assistant and has been promoted to the sales department. These new jobs are a direct result of a nearly 50% increase in sales from 2005. Thank you to our customers for helping create new jobs. |
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| © 2002-2006 Warner Bodies, Inc. | ||||||||||||||||||||||||||||||||||||||